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Amazon opens customer service hub in the Philippines

FILE PHOTO: STS

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Bryan SnowbyBryan Snow
2018.05.09
1 min read
Tags: 2018AmazonAmazon PhilippinesAmazon Web Services
in Business, From SnowTechStuff
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STS PHILIPPINES, MANILA – The world’s largest online retailer said it had launched its first customer service hub in the country last Tuesday, giving 300 new jobs and up to a thousand more by year end in Cebu City, Philippines.

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Amazon’s Cebu office will provide support for Amazon customers in North America and the United Kingdom. It employs customer service associates, team managers and group managers, according to the company’s statement.

“We are excited to be investing in Cebu and working with such talented people, especially since Filipinos are known to bring high levels of experience and passion to their work,” said Amazon vice president for Worldwide Customer Service Tom Weiland.

The Philippines has hosted Amazon Web Services since 2016 and the country is “integral” to the growth of the cloud platform in Southeast Asia according to Amazon.

Job opportunities for Amazon’s Cebu ofice are posted on its website.


via ABS-CBN News

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